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Dialpad Customer Story

Dialpad 導入事例

スタートアップからエンタープライズまで、国内2,700社のお客様にご利用いただいています。

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CUSTOMER SPOTLIGHT

ランスタッド株式会社 様

「Dialpad の良さは、展開の簡易さとスピードです。コロナ禍でもスムーズな在宅勤務への移行で、社員の安全を守りながら業務を継続することができ、社内からは感謝の声が上がりました。」

事例を見る
Randstad Main 43
Mom dad and daughter

How Friday Health Plans saves 10 hours a week with Dialpad Ai

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A family hanging out in the living room

Atmosphere grew their TV streaming business 15x with AI

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Two freight trucks on the road

How NTG increased revenue with Dialpad Sell

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Assorted fruits

How The FruitGuys save 10 hours a week with Dialpad

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Car shop

How Smart AutoCare connects agents in 12 states with Dialpad Support

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Quora hero image

How Quora connects 1,000+ employees with Dialpad

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Preschool class

See how Early Learning Coalition of PBC handles 9,000 more minutes of calls

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Healthcare professional and a patient

How Ansible Health saves 90% on communications

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Hero-Auckland Eye

How Auckland Eye transformed patient care with Dialpad Ai

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ACI Jet hero image

ACI Jet propels business phone system

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Two ladies talking

Acquia cuts their IT tickets by 75% with Dialpad

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Agents at work

How call recording helps AER Technologies’ agents improve their performance

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Austin FC hero image

Austin FC connects 180 employees across 3 locations

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Azusa Pacific University campus

Azusa Pacific University transitions 7 campuses to remote work

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Betterment hero image

See how Betterment saw 60% in cost savings with Dialpad

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Indoor swimming pool

Blue Cliff College makes remote learning work across 6 campuses

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A delivery guy holding a tablet

How BM2 Freight Services Futureproofs Operations with Dialpad Ai

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Care Rev hero image

CareRev handles 20% month-over-month growth with Dialpad Support

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A man using a mobile device

How CarGurus trusts Dialpad Ai to manage over 10k inbound calls per week

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Central Restaurant hero image

Central Restaurant’s agents handle 60,000 calls a month

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Charity water hero image

Charity: Water Powers Global Projects with Dialpad

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Chezuba Story istockphoto 1341094517

How Chezuba can make calls from anywhere

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Xray results

See how this mobile X-ray company connects teams with Dialpad

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CR England hero image

How C.R. England keeps 120 fleets of truckers connected

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Crunchbase hero image

See how Crunchbase creates a future-ready org

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Houses

Why DPN says their business phone system is “saving the day”

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Edge Logistics hero

How Edge Logistics stays connected from Chicago to Colombia

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Deputy hero

Deputy Connects Global Teams with Dialpad

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Fenway Heath hero

Fenway Health switches over 600 employees to remote work

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A retail shop worker holding a tablet

How FinditParts improves agent performance with Dialpad Ai

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A person putting a golf ball

How Five Iron Golf consolidated 16 contact center locations across the US with Dialpad

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A uniformed man is passing packages from the inside of a van to his colleague who is standing outside the van

How Foley Services drives operational success with Dialpad Ai

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Two adults with an infant

How Glo Preemies™ is improving health equity with Dialpad

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A woman using her smartphone

Healthvana provides a better patient experience with Dialpad's AI-powered voicemail and call analytics

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Three gym goers participating in a group fitness class with dumbbells in hand

How Hillcrest Health saves time every week with Dialpad Ai

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Real estate agents visiting a house

How Hometap connects with homeowners across 15 states (with room to scale)

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Colleagues working

Dialpad supercharges InfoTrack’s contact center in the cloud

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A guy working on the sofa

How JumpCrew cuts sales cycle time in half with Dialpad

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Medical surgeon

How Kentucky Organ Donor Affiliates handles 10k calls a month

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Two persons shaking hand Knock out recruiting

Knock Out Recruiting offers a smooth, AI-powered candidate experience

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Three lawyers discussing

How this legal association saves 3+ hours a week with artificial intelligence

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Real estate agents

LemonBrew makes 57% more calls with Dialpad

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Two university students studying

See how Los Angeles Pacific University migrated to Dialpad—way ahead of schedule

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A woman using her laptop

See why MarketStar empowers its sales org with Dialpad Ai

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A healthcare professional examining a toddler

Metropolitan Pediatrics connects six clinics with over 42,000 patients

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A person using a mobile device Miracle Messages

Building community with Miracle Message’s phone buddy system

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Mono hero image

See how Mono serves clients like Target, Peroni, and more

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Two movers loading boxes into the back of a van

How New City Moving revamped their customer experience with Dialpad Ai

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Man wearing a suit sitting at a desk with a laptop in front of them

How Nexl quadrupled the number of closed deals with Dialpad Ai

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A lady receiving a spa treatment

How Olansky Dermatology went live in just 72 hours

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A woman using a mobile phone

How Ooredoo increased online interactions from 0.4% to 37%

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Outdoor voices hero image

Outdoor Voices centralizes their phone system with Dialpad

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Bedroom

PadSplit’s team goes from 5 employees to more than 80 worldwide

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Pager Duty hero image

PagerDuty connects 5 global offices—on just their mobile phones

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Two people standing next to each other having a discussion in an office

How Financial Express improves collaboration with Dialpad Ai

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A person viewing a stock chart

How Continental Stock Transfer and Trust expects to save 40% annually with Dialpad

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Cars

How one of the biggest dealerships in Indiana keeps 1,200+ employees connected with Dialpad

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Two agricultural machineries

Art’s Way Manufacturing stays ahead of customer demand + supply chain issues with Dialpad Ai

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A couple speaking to a property manager at their potential new home

How Westward360 improves productivity by 20% with Dialpad Ai

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Two people sitting across from each other at an office desk

How PeopleShare revolutionizes communications with Dialpad Ai

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Living room with furnitures

How Plush manages communications for 108 stores from the cloud

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Two colleagues working

How PT Services increases sales by 5-10% a year with Dialpad Ai

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Two ladies having a conversation

How Removify went global with Dialpad

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Rently hero image

See how Rently maintains a 4.5+ CSAT score

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Team meeting

How RevLocal manages multiple contact centers with Dialpad

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Ship Ex hero image

See how ShipEX uses AI to empower its fleet of 350+ drivers

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Skeddable Human Wildlife Control van

Skedaddle Humane Wildlife Control works from anywhere

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A car at the carwash

How this leading car wash equipment business scales with Dialpad Ai

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A person encoding on the touchscreen

How SpotOn reduces BDR training time by 50% with Dialpad Ai

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Bakers at work

How Strawberry Hill sells more pastries... with AI

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TED customer story hero thumbnail

TED collaborates from anywhere with Dialpad

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Two people talking

How SiteMinder empowers its sales team and lowers CAC

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Two colleagues viewing a laptop together

How The Hero Co saves 3-5 hours a week with Dialpad Ai

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Second City hero

The Second City keeps the laughs coming—from anywhere—with Dialpad

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I Stock 1322493470

Thread Health gets Dialpad up and running in 30 minutes

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TNCSA hero image

From 3 weeks to 4 days: How the TNCSA coaches agents faster

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Xero page hero image

How did Xero save $500,000 in annual communications costs?

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Toyota car shop

How VaVende supports car dealerships across the country from a single phone system

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Two colleagues discussing in front of a white board

How Think Board got advanced AI and communications features at a startup-friendly price

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Aerial view of a logistics facility

Why TRAFFIX said Dialpad “was the most advanced phone system out of all the competitors”

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Logistics trucks

How Wilson Logistics coordinates 400+ trucks with Dialpad Ai

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Horse race

How Racing SA manages 26 race clubs on a unified system and CRM

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A cat eating food

Katkin expand their support team with Dialpad WFM

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A woman using a mobile phone

Ophelos save time scheduling with Dialpad WFM

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Hometree

Hometree automates 24/7 support team scheduling with Dialpad WFM

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Man wearing construction uniform standing in a warehouse next to a forklift carrying building equipment

How Sunstate revamped a 20-year-old legacy PBX system

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A man installing a solar panel on a roof

Ostrom hits a 4.8 star Trustpilot score with Dialpad WFM

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A healthcare professional working on his laptop

How Proliance Surgeons keeps 80+ care centers connected with Dialpad Support

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A woman receiving a flower delivery

Bloom & Wild improve forecasting accuracy by 33% with Dialpad WFM to reduce BPO costs

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Man sitting in an airport waiting area with his laptop out and coffee in hand

How ATG Travel saves 10% of time with Dialpad Ai

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A man working on a laptop

Paymentology improve utilization by +17% with Dialpad WFM

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Three students viewing a laptop

How Education First achieves an amazing 97% CSAT with Dialpad

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A woman painting a wall

Lick reduces planning time by 75% with Dialpad WFM

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A woman working on a laptop

Lingoda clear email backlog through forecast-driven scheduling with Dialpad WFM

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An electric vehicle charging

Hypervolt reduce missed calls by 10% with Dialpad WFM

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An adult and a girl

How Big Brothers Big Sisters Lone Star keeps everyone connected

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A woman working on a laptop

Grow Therapy improve adherence by 19% with Dialpad WFM

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Superior Press customer story hero

How Superior hit a 94% CSAT score with Dialpad Ai

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A woman using a mobile phone

Anna Money automates the scheduling of over 20 tasks using Dialpad WFM

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Cars parked side by side at a dealership

How Van Horn improves employee training by 20%

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A man working on a laptop

Drift (Salesloft) reduce overstaffing by over 60% with Dialpad WFM

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Two workers installing solar beams on a roof

How Sunrun is reducing costs by up to 15% with Dialpad Ai

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A man working on a laptop

Mercuryo attains a 90%+ service level with Dialpad WFM

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A doctor and nurse speaking with one another inside a medical office

How PartsSource serves customers better with Dialpad Ai

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A woman feeding her dog

Butternut Box save 5+ hours a week by switching to Dialpad WFM

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A woman holding a mobile and yoga mat

How ClassPass’ sales team sells from any browser, any device with Dialpad

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A woman driving a car

Virtuo plan for multiple languages long-term with Dialpad WFM

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A healthcare professional using a mobile device

How Vigilance Health serves patients better with Dialpad Ai

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A woman washing her face with a facial cleanser

Freshly Cosmetics plan for peaks with Dialpad WFM

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Two women spending time together

Wolf & Badger automate scheduling with Dialpad WFM

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Fund that Flip

How Fund That Flip saves 15-20 minutes every time they pull call analytics with Dialpad

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A man working in a apparel factory

Custom Ink boosts efficiency by 20% with Dialpad

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A support worker interacting with a young girl

CareChoice’s Journey with Dialpad: Achieving Optimal Service Levels

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A man working on a computer

How Tucows Domains Achieved 95% Forecasting Accuracy

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Workers carrying boxes in a transportation and logistics setting

How Corovan shortened their onboarding from one week to a single day

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Group of office workers seated in a circle with one person leading the meeting

Randstad scales its global HR enterprise with a single Ai voice solution

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wework hero

A workspace without limits: How WeWork transformed global communication with Dialpad

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Two people shaking hands

Connecting faster, working smarter: BNI cuts Average Handling Time (AHT) by 23%

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A realtor showing a couple around a vacant home

How RE/MAX improves agent retention with Dialpad Ai

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Zorba customer story

How Zorba’s agents stay in touch with thousands of users across 3 continents

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Guidesly customer story

How Guidesly’s sellers moved to a cloud-based platform

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Wiz Kid Learning customer story

How does Wiz Kid Learning connect with young STEM students from anywhere?

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Wizehire customer story

How WizeHire improved their callback time by 50% with Dialpad

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Triple Aught Design customer story

Triple Aught Design delivers a modern retail experience with Dialpad

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Roman Healthcare Group customer story

Roman Healthcare Group migrates to a new phone system in minutes

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Solar Zero hero

Hitting 100% in renewable energy use? solarZero just might get New Zealand there

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Tecovas hero

How Tecovas took the frustration out of calling support

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Strategex customer story

Strategex is reaching consumers from anywhere with Dialpad

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Stax hero

Stax powers $10 billion+ in transactions—and connects teams worldwide

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St Charles Automptive hero

St. Charles Automotive improves customer call satisfaction with Dialpad

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Service Today hero

Service Today supercharges its contact center

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RTM hero

RTM Business Group gets up and running seamlessly with Dialpad

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Riders Share customer story

See how Riders Share impresses customers with automatic text updates

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Realty Ninja customer story

See how RealtyNinja handles 37% more support calls

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Power DMS hero

Why PowerDMS left their old phone system behind

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Platterz hero

Platterz scales sales and services with Dialpad

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Plan Grid hero

PlanGrid services customers from anywhere

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Parkway Solutions customer story

How Parkway Solutions “brings their A-game” to every call

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Miller Law Firm PC customer story

How Miller Law Firm stays connected with clients from anywhere with Dialpad

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Lead Sigma customer story

How LeadSigma set up a new phone system in 30 minutes

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Lakeshore Recycling System customer story

Lakeshore Recycling Systems moves to the cloud with Dialpad

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Katalyst customer story

How Katalyst onboarded everyone onto Dialpad in 20 minutes

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Spin Car hero

See how Impel handles 1,800+ calls a week with Dialpad

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National Juneteenth Observance Association customer story

The “glue that kept the Juneteenth nation together”

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Jungle Disk customer story

See how Jungle Disk gets real-time insights for every call with Dialpad Ai

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A group people exercising together

Why Jumpstart MD no longer has to play phone tag for customer support

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Hopeworks customer story

Hopeworks connects youths to opportunities with Dialpad

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Harrelson Harrelson LLP customer story

Transforming call & time tracking with Clio + Dialpad

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Evident customer story

How Evident helps people access the legal services they need

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Enviroshake customer story

Enviroshake® goes remote with Dialpad

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Dogdrop customer story

See how this LA-based dog care updates clients via call and text

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Cure Mint customer story

See how CureMint uses Dialpad to stay connected to over 700 dental offices

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Cricket AU customer story

Why does Cricket Australia say Dialpad is “in a class of its own?"

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Coye Law Firm customer story

How Coye Law Firm works across continents and time zones with Dialpad

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Beycome hero

How Beycome saved $15,000 a year—while improving communication

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Code42 hero

Code 42 builds an anywhere IT stack

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Civitas hero

CIVITAS easily sets up phone lines for new teammates and offices

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CF Real Estate customer story

CF Real Estate supports 90 communities & 25,000 residents

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Camino Financial customer story

How Camino Financial cut resolution time from 48 hours to just 6

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Builder Prime hero

Builder Prime got up and running in a day with a new business phone system

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Bnamericas customer story

BNamericas connects employees and clients across Latin America

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Ace customer story

How Ace Enabled a Remote Call Center with Dialpad

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Ambrook customer story

How Ambrook’s team stays accessible from anywhere

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国内外で多くのお客様に選ばれています。

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